The county, municipal governments and libraries will connect through a "Virtual Town Hall Window" on a high-speed network which would allow the public and business a "one stop" approach to the delivery of municipal services. This also enables transactions between the government and the community through a shared E-commerce server. The integration of databases eliminates the requirement to physically visit any or more than one government office to do business. The Virtual Town Hall window provides 24-hour access to municipal services for residents.

The portal also makes city permit information, town council proceedings, jobs and tenders easily accessible and available to the entire community.

Plans for future development include the ability to conduct municipal business online such as applying for a building permit and paying permit fees using e-commerce.